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  • Please note: we have moved from the shop premises in Haslemere, due to the shop lease ending in December 2022. We are currently operating by phone and ONLINE ONLY, where customers can continue to book our full range of Rug Works and Services, and view and purchase our Stylish and Decorative Rugs and Textile pieces. Due to its popularity, our 'Rug Viewing In-situ At Home' Service is now bookable in advance - see our Rug Viewing page in Rug Services for more details.

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TRANSFORM your stained, allergen-filled, soiled and dust-worn rugs into clean, silky-soft pieces, with Surrey’s award-winning Rug Cleaning Specialists!


We provide Professional Deep-Wash Cleaning and Applied Stain and Odour Treatments for all types of rugs, oriental carpets, kilims, silks, tribal bags & trappings, aubussons (French or Chinese), tapestries, decorative weavings, rare and investment pieces, as well as large and room-sized carpets.

Our rug cleaning and applied treatment works and services are undertaken in The Oriental Rug Gallery Ltd's extensive custom-built Rug Cleaning Studios ~ all under one roof!

 Deep-wash clean and revive the lustre of your rugs, Oriental carpets, kilims and tapestries, using The Oriental Rug Gallery Ltd's Professional Deep-Wash Rug Cleaning System that cleanses, rejuvenates and conditions your weavings to last longer with great results. Specially devised by Anas – our fourth-generation Rug Specialist, Master Rug Craftsman and Rug Cleaning Expert, our unique Rug Cleaning System is a revolutionary deep washing process that produces amazing results – come and experience it for yourself!

Our RugRescue 10-step, rug cleaning system combines the family's eco rug-wash formulae – specifically created as non-abrasive, natural soapy solutions, with traditional hand-washing and specially devised rug cleaning equipment, and any applied stain/odour corrective treatments, to thoroughly penetrate and deep-cleanse your weavings – giving a better conditioned and more complete clean. Watch our Rug Gallery Videos to see our rug cleaning in action, where more and more of our customers are enjoying the good results!

Our Stain & Odour Corrective Treatment works: are specifically designed to treat and improve long-standing, deeply absorbed or saturated, stubborn stains and odours, as well as colour-run. All stained pieces brought for cleaning are assessed, where any stain/odour treatment works are discussed with the customer before we proceed. See more information below about these individually applied rug works.

Whether your rug is hand-woven, machine-made or hand-tufted, traditional, contemporary or antique, The Oriental Rug Gallery Ltd's Rug Cleaning Specialists will ensure your piece is thoroughly cleaned, the colours revived and the original lustre restored!


Our Professional Rug Cleaning System can treat the following rug problems:

    • Food & drink spills and stains
    • Colour run and colour bleeding
    • Pet soiled stains and odours
    • Moth damage and infestations
    • Deeply ingrained stains
    • Flood water, mould and damp damage
    • Spilt ink or shoe polish
    • Dusty, lack-lustre pile & compacted allergens
    • Red wine stains!
    • Smoke stains, soot marks and odours
    • Flea or Carpet Beetle infestations
    • Blood spills and grass stains
    • Impacted dirt, grit and debris
    • Chewing gum, lipstick and adhesives
    • Baby-soiled stains and odours
    • Melted wax or mud

We offer a free verbal rug id: (provenance/history, age, type) for every piece that is brought to The Oriental Rug Gallery Ltd, where the customer has given their signed consent on a receipt for our Rug Cleaning and Rug Stain Corrective Treatment works and services to proceed

We can also arrange to help carry your rugs and carpets to and/or from your car, if you let us know in advance of your visit to the Rug Gallery.


Our Professional Rug Cleaning System

  • Secure holes or damaged edges & sides to prevent further unravelling in the process
  • Pre-heat the rug or oriental carpet (important second step)
  • De-dust thoroughly to remove grit and dirt build-up, with our professional rug vibro-deduster
  • Apply individual stain or odour corrective treatments (to reapply in stages if needed)
  • Prepare our natural, rug-wash cleaning solutions and apply by hand
  • Deep wash the piece using our eco-friendly, rug-wash formulae
  • Rinse thoroughly with clean, fresh water
  • Remove excess water residue with our specialist rug water extraction process
  • Place the damp piece in our custom-built rug drying system
  • Brush and buff up 'polish' the pile and remove residual wool


    • SHAKE OUT! years of Dust and Allergens that vacuuming alone cannot remove!
    • FLUSH AWAY! GET RID! of accumulated Dirt and Debris build-up in your rug
    • TRANSFORM your Weavings into CONDITIONED, CLEAN, AND SILKY-SOFT pieces!
    • REVIVE Colours! CLEANSE the Pile! RESTORE the Lustre! ~ for all types of rugs!

    We offer the BEST rug cleaning system in Surrey, London, Hampshire, West Sussex and Berskhire, where more and more of our Customers continue to enjoy the fantastic results.



Due to the nature of stains, odours and some rug types, it may be necessary to undertake tester applications and individually applied stain/odour corrective treatment works for colour-run (commonly found in pieces produced with artificial or non-fixed chemical dyes), or long-standing, deeply absorbed, pre-existing or saturated, stubborn stains and odours.

Here, stains and odours are individually assessed and reviewed by the Master Rug Craftsman, when a piece arrives at the Rug Gallery for rug cleaning. Any individually applied rug works needed are listed and costed separately from the general deep-wash rug cleaning service, on a receipt for works.

Corrective Treatment Works are applied before and during the general deep-wash rug cleaning works being undertaken, where any applied treatment may mean rug works for a piece may take a little longer to be completed.


We offer customers a Collection & Return Delivery Service for the cleaning of pieces, to and from The Oriental Rug Gallery Ltd. Please see our Rug Services: Collection & Delivery for more information.

As usual, we offer a 15% discount to all other Retail Rug Shops, when we collect any rugs or oriental carpets for our cleaning and stain corrective treatment services from them, on their customers' behalf.

Client Testimonials

"ASTOUNDING! You Oriental Rug Gallery folk have achieved the near-impossible and brought my curling antique carpet back to full technicolour! Fantastic cleaning result, it's like having a new rug!"

T Randell, London

"Never knew our rugs and aubusson tapestry could look so clean and feel so silky. We are so pleased with your cleaning results, and so quick too. They are now on display and much admired. Thank you so much, we will be back with more of our rugs for cleaning soon!

G A Rhienhoff, Surrey

More client testimonials will be uploaded shortly....